Phone

Call us directly to speak with a travel specialist

+44 (289) 086-8337

Email

Send us an email and we'll respond within 24 hours

[email protected]

Address

Visit our office for an in-person consultation

Flat 04, Jeremy Lights
Lake Adam, NE29 7BG
United Kingdom

Hours

Our team is available during these hours

Monday-Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

Customer service representative

Get in Touch

Fill out the form below and one of our travel specialists will contact you shortly to discuss your travel plans.

Our Location

Frequently Asked Questions

How far in advance should I book my tour?

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For optimal availability and pricing, we recommend booking at least 3-6 months in advance for most destinations. For peak season travel or specialized tours, 6-12 months advance booking is advisable. However, we also accommodate last-minute bookings when possible.

What payment methods do you accept?

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We accept all major credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. For certain destinations, we also offer payment plans to help you budget for your trip.

Do you provide travel insurance?

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Yes, we offer comprehensive travel insurance packages that include coverage for trip cancellation, medical emergencies, lost luggage, and more. While not mandatory, we strongly recommend purchasing travel insurance for all international trips.

What is your cancellation policy?

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Our standard cancellation policy provides a full refund (minus processing fees) for cancellations made 60+ days before departure. Cancellations made 30-59 days before departure receive a 50% refund, and those made less than 30 days before departure are non-refundable. Special circumstances may be considered, and travel insurance can provide additional coverage.

Can you accommodate special dietary requirements?

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Yes, we can accommodate most dietary requirements including vegetarian, vegan, gluten-free, and food allergies. Please inform us of any special dietary needs during the booking process so we can make appropriate arrangements with our partners.