Privacy Policy - EquityBridge

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

Name and contact information (email address, phone number, postal address)
Passport details and other identification documents
Date of birth
Payment information
Travel preferences and special requirements (including medical or dietary needs)
Travel insurance details
Emergency contact information

1.2 Usage Data

We may also collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include:

Your computer's Internet Protocol address (IP address)
Browser type and version
The pages of our website that you visit
The time and date of your visit
The time spent on those pages
Device information
Other diagnostic data

1.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

EquityBridge uses the collected data for various purposes:

To provide and maintain our service
To process and fulfill your travel bookings
To notify you about changes to our service
To provide customer support
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
To comply with legal obligations

2.1 Legal Basis for Processing Personal Data

We will only collect and process your personal data where we have a legal basis to do so. Legal bases include:

Your consent
The performance of a contract with you
Compliance with a legal obligation
The protection of your vital interests
The performance of a task carried out in the public interest
For our legitimate interests, provided your fundamental rights do not override these interests

3. Data Sharing and Transfer

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers to facilitate our service, to provide the service on our behalf, to perform service-related tasks, or to assist us in analyzing how our service is used. These third parties include:

Airlines, hotels, car rental companies, and other travel service providers
Payment processors
Customer service providers
Marketing and analytics partners
IT and system administration service providers

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 International Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Right to Access - You have the right to request copies of your personal data.
Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this policy.

6. Cookies Policy

6.1 What Are Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third-party to recognize you and make your next visit easier and the website more useful to you.

6.2 How We Use Cookies

We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference Cookies: These cookies enable the website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Analytics Cookies: These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. This helps us improve the website.
Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

6.3 How to Manage Cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

7. Children's Privacy

Our service is not intended for use by children under the age of 16 without parental consent. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +442890868337
By mail: EquityBridge, Flat 04, Jeremy Lights, Lake Adam, NE29 7BG, United Kingdom